Bunny Escape – Privacy Policy - Neural Games Solutions

Updated on: December 10, 2025

1. INTRODUCTION

Your privacy is important to us. This Privacy Policy (this “Policy”) describes how Neural Technology Solutions, SRL, acting through its gaming division Neural Games Solutions (“Neural”, “we”, “our” or “us”), collects, stores, uses, and manages information, including personal information and other data, that you (“you” or “user(s)”) provide to us or that we collect in connection with:

Our mobile game Bunny Escape provided on platforms such as iOS and Android
Any related game website, landing page or online service (collectively, the “Service” or “Services”).

Please note that the scope of this Policy is limited to information and data collected or received by Neural through your use of the Service. Neural is not responsible for the actions of third party people or companies, the content of their sites, the use of information or data you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

By using the Service you agree to this Policy and consent to the processing of your information, including personal information, as described in this Policy.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SERVICE.

If you have any questions or concerns, please contact us using the details in the Contact Information of Data Controller section below.

2. INFORMATION AND DATA WE COLLECT

We may collect the following categories of information when you use the Service:

2.1. Data collected automatically

When you access or use the Service, some information is collected automatically, for example:

IP address
Device operating system and version
Device model and hardware information
Browser type and language (for website access)
Country or region based on IP address or device settings
Data about your game progress, gameplay events and in-game actions
Automatically created internal identifiers such as a player ID or session ID

This information helps us operate the Service, improve stability and performance, and understand how the game is used.

2.2. Device identifiers

We may collect identifiers used to recognize your mobile device, such as:

Advertising IDs (for example, Apple’s IDFA or Google’s Advertising ID)
Device identifiers, for example a unique device ID or other device-level identifiers
Hardware type and operating system information
Network identifiers such as Media Access Control (MAC) address or similar identifiers

These identifiers can be used for analytics, anti-fraud measures and, if enabled, advertising purposes.

2.3. Information you provide voluntarily

In some cases, you may choose to provide information directly to us, for example:

Contact information such as name and email address when you contact support
Information you provide in support requests or feedback
Profile data or display name if the game or website allows you to create a profile
Social media identifiers if you choose to connect the game with a social network or platform (for example, Sign in with Apple, Google, or similar services)

Providing this information is typically optional, but some features may not be available if you choose not to provide it.

3. TRACKING TECHNOLOGIES

We and our partners, such as analytics and advertising providers, may use technologies such as cookies, software development kits (SDKs), web beacons, scripts and similar tools to:

Identify your device
Store information about your visit or gameplay session
Monitor usage of the Service
Provide analytics and performance metrics
Deliver and measure advertising, where applicable

Information stored in cookies or collected through SDKs may be linked to identifiers such as your user ID or device ID and may be used to improve the quality of our Service, tailor content to your interests and make the Service easier to use.

You can disable cookies in your browser settings, and you can manage mobile advertising settings at the device level, although some features of the Service may not function properly if you do so.

4. SOCIAL FEATURES AND FRIENDS

The Service may include social features, such as:

Buttons or widgets that allow you to share content on social networks
Options to connect your game profile with external platforms
Features that allow you to invite friends to play Bunny Escape

These features may collect your IP address and may set cookies or use similar technologies to function properly. Social features are often hosted by third parties, and your interactions with them are governed by the privacy policy of the respective provider.

If the game allows you to invite contacts from a social network or contact list, such information is used only for the purpose of sending the invitation. You or your contacts may request that this information be removed from our systems when applicable.

5. HOW WE USE THE DATA WE COLLECT

Our main goals when using information are to:

Operate the Service and allow you to play Bunny Escape
Improve and optimize the game and related services
Provide customer support
Conduct analytics and research
When applicable, deliver and improve advertising

We may store information on servers located in the Dominican Republic or other countries, and also on servers operated by third party providers such as cloud hosting services.

5.1. To make the Service work

To perform the contract between you and us, we process data necessary to:

Allow you to install, access and play Bunny Escape
Create and maintain your game profile or internal player ID
Synchronize game progress and in-app purchases where applicable
Operate, maintain and secure the Service
Verify and confirm your payments, for example through app stores
Provide and deliver products and services you request

5.2. To make the Service more suitable for players

To provide a better experience, we have a legitimate interest in collecting and processing necessary data in order to:

Develop and improve Bunny Escape and related services
Understand how players interact with the game and identify areas for improvement
Customize in-game content, difficulty and user experience
Respond to your comments and questions and provide customer support

5.3. To show personalized or non-personalized advertising

If Bunny Escape includes advertising, we may process certain data in order to:

Enable, deliver and measure advertising within the game
Show ads that are more relevant to your interests based on your gameplay and device data
Limit the number of times you see the same ad

Depending on your device settings and region, ads may be personalized or non-personalized. See the section Choices regarding ad targeting and data use below for more details.

6. WEBSITE SERVICES

When you browse any website or landing page related to Bunny Escape, we may automatically log:

IP address
Browser type and language
Referring and exit pages
Date and time of access
Pages viewed and navigation paths

We use this information to monitor, analyze and improve the performance and usability of our website and the Service.

7. THIRD PARTY SERVICES

The Service may contain third party tracking, analytics and advertising tools, for example:

Mobile analytics services
Ad networks and mediation platforms
Crash reporting tools
Social media or platform integrations

These third parties may use cookies, SDKs or similar technologies in our Service to collect and analyze user and device data on our behalf. They may have access to:

Device identifiers and advertising IDs
IP address and approximate location
Application usage and in-game events
Session times and technical information about your device

The privacy policies of these third party providers may include additional information about their data processing and tracking technologies. We encourage you to review their policies to better understand how they handle your data.

If you click on a third party link within the Service, any data you provide afterward will be subject to that third party’s privacy policy and not to this Policy. We are not responsible for the content, safety, privacy or security of third party applications, services or websites.

8. GAMES – SPECIFIC DATA FOR BUNNY ESCAPE

When you use Bunny Escape on a mobile platform, we may record, for example:

Game usage, level progression and session times
In-game events such as jumps, deaths, completions and interactions
In-app purchases, if available
Unique device ID and advertising ID
Device type, OS version and language
IP address and general location based on that address
Information collected via app store or platform sign-in services, such as an email address or profile name, if you choose to connect

This information helps us troubleshoot issues, understand usage trends and improve the game. It may also be used for analytics and, if applicable, for interest based advertising as described in this Policy.

We may also create a unique user ID in order to track your use of the Service and associate it with your progress and settings.

Push notifications

We may occasionally send you push notifications through Bunny Escape, for example to inform you about game updates, new features or special events. You can opt out of receiving push notifications at any time by changing the notification settings at the device level.

9. ADVERTISING

If Bunny Escape includes in-game advertising, we may show you ads ourselves or with the help of third party partners. In connection with this, we and our partners may collect and use data about you and your device, including:

Service session activity
Viewing of and interaction with ads
Device identifiers and advertising IDs
IP address
General location based on IP address or device settings

This data is used to deliver, enable, target and optimize advertising and to measure performance. This may include interest based or behavioral advertising, where ads are selected based on your game usage and online behavior.

Our partners may use cookies or similar technologies to track the content you access or your approximate location for advertising purposes. We encourage you to review the privacy policies of our advertising and analytics partners for more information about their data collection and use practices.

10. CHOICES REGARDING AD TARGETING AND DATA USE

You have options to control interest based advertising on mobile devices.

On Apple iOS, you can limit ad tracking in your device privacy settings.
On Android, you can opt out of interest based ads in Google settings on your device.

You may also reset your advertising ID in your device settings, which can reduce the extent to which previously collected data can be associated with you.

Many advertising partners participate in self-regulatory programs for online behavioral advertising. For more information and additional opt-out options, you can visit:

Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices
Digital Advertising Alliance (DAA): http://www.aboutads.info/choices

Please note that if you opt out, you may still see ads, but they may be less relevant to your interests.

11. HOW WE MAY DISCLOSE DATA TO THIRD PARTIES

We do not sell your personal information. We may share your information with third parties in the following situations:

Service providers and partners
We may engage other companies and individuals to perform services on our behalf, for example:
- Analytics and measurement
- Cloud hosting and storage
- Customer support
- Advertising and user acquisition
  These providers may have access to your information only as needed to perform these services and are typically bound by contractual obligations to protect your data.
Legal requirements and protection of rights
We may disclose your information where permitted or required by law, for example to:
- Comply with legal obligations or respond to lawful requests by public authorities
- Investigate fraud, security issues or technical problems
- Protect the rights, property or safety of Neural, our users or others
Business transfers
In connection with a merger, acquisition, restructuring, sale of assets or similar corporate transaction, we may transfer your information to the relevant third party. If such a transfer occurs, we will seek to ensure that your information continues to be protected.
Aggregated or anonymized data
We may share aggregated or anonymized information that does not directly identify you with advertisers, business partners or other third parties for analysis, research or other purposes.

12. ACCESSING, CORRECTING AND DELETING YOUR DATA

Depending on your jurisdiction, you may have certain rights in relation to your personal information, including:

Right of access

You may have the right to request information about the personal data we hold about you. If you wish to exercise this right, please contact us using the details in the Contact Information of Data Controller section, and clearly indicate that you are making an access request.

Right to correct personal information

If you believe that any information we hold about you is inaccurate or incomplete, please contact us and we will make reasonable efforts to correct it.

Data deletion

In some circumstances, you may have the right to request deletion of some of the personal information we hold about you. If you wish to exercise this right, please contact us.
Please note that to ensure we do not collect further information, you should also uninstall Bunny Escape from your devices and clear relevant cookies or data from your browser.

Even if we delete personal information, we may still retain some data where required or permitted by law, for example to:

Maintain financial or transactional records
Protect or enforce legal rights
Maintain technical security and database integrity
Keep data in anonymized or aggregated form

We will respond to your request within a reasonable time, in accordance with applicable law.

13. OPTING OUT OF MARKETING COMMUNICATIONS

If we send you promotional emails or similar communications, you can opt out by following the unsubscribe instructions in those messages or by contacting us.

Even if you opt out of marketing communications, we may still send you non-promotional messages such as service announcements, important updates or responses to your inquiries.

14. SECURITY SAFEGUARDS

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse or alteration.

However, no method of transmission over the Internet and no method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You use the Service at your own risk, and you should take steps to protect your own information, such as keeping your device secure and using updated software.

15. DATA RETENTION

We retain your information for as long as necessary to provide the Service and for other legitimate business purposes, including:

Complying with legal obligations
Resolving disputes
Enforcing our agreements

When personal information is no longer needed for these purposes, we will take steps to delete, anonymize or securely store it in accordance with applicable law.

16. OUR POLICY REGARDING CHILDREN

We do not knowingly collect personal information from, or direct interest based advertising to, anyone under the age specified by applicable law, which is typically:

16 years old in the European Union and certain other jurisdictions
13 years old in some other jurisdictions

If you are under the applicable minimum age, please do not send any personal information to us, including your name, address, phone number or email address.

If we learn that we have collected personal information from a child under the applicable age without verifiable parental consent, we will delete that information as quickly as reasonably possible. If you believe that we might have any information from or about a child in violation of this Policy, please contact us.

17. INTERNATIONAL TRANSFERS

Neural Technology Solutions, SRL is based in the Dominican Republic and may process data in that country and in other countries where our service providers are located.

These countries may have data protection laws that differ from the laws in your jurisdiction. Where required by applicable law, we implement safeguards to protect your information when it is transferred internationally, for example through contractual protections or other legally acceptable mechanisms.

18. CHANGES TO THIS POLICY

We may update this Policy from time to time to reflect changes to our privacy practices or to comply with legal requirements. If we make material changes, we will notify you by updating the “Updated on” date at the top of this page and, where required, by providing additional notice within the game or on the website.

We encourage you to review this Policy periodically for the latest information about our privacy practices.

19. CONTACT INFORMATION OF DATA CONTROLLER

Neural Technology Solutions, SRL
Gaming division: Neural Games Solutions

C. Livia Veloz 17
Los Prados, Santo Domingo
Dominican Republic

Email: [email protected]
Phone: +1 (809) 545 5185

If you have any questions or concerns about this Policy or our data privacy practices, or if you wish to exercise your data protection rights, please contact us at the email address above.

Bunny Escape – Privacy Policy